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Learn how to submit complaints from consumers to CFPB

Written by Dan Fair on June 5, 2014 - 10:42am

On our June 18 webinar, CFPB staff will demonstrate how to submit complaints from consumers and how they are used to resolve issues. Woodstock Institute staff will also go through the process of how to submit written comments to CFPB on proposed policies.

Register for the webinar

Webinar: make your voice heard to the CFPB through complaints, comments

Date: 
Wednesday, June 18, 2014 - 11:00am to 12:00pm

 

You may have heard about the Consumer Financial Protection Bureau (CFPB), but what can it do for you and your constituents?

Join Woodstock Institute and CFPB staff for a webinar to explain how to let the CFPB know what you’re seeing on the ground. Your input will help get relief for the people you serve and help the CFPB make sure that their policymaking and enforcement work reflects local realities.

Event type: 

Webinar: make your voice heard to the CFPB through complaints, comments

Written by Dan Fair on May 28, 2014 - 12:11pm

Join Woodstock Institute and CFPB staff for a webinar to explain how to let the CFPB know what you’re seeing on the ground. Your input will help get relief for the people you serve and help the CFPB make sure that their policymaking and enforcement work reflects local realities.

Register for the webinar.

It's high time for effective payday loan rules (Crain's Chicago Business)

If done right, the national regulations could ensure that consumers will be protected from payday lenders' worst practices, regardless of where they take out a loan.

But if regulators miss the opportunity to create comprehensive rules, lenders could continue exploiting loopholes and trapping borrowers in a long-term cycle of debt. The Consumer Financial Protection Bureau needs to ensure that this doesn't happen.

CFPB sues ITT for predatory lending practices

CFPB press conference

The CFPB alleges that ITT, which educates tens of thousands of students in over 40 states, is steering students into high-interest private student loans in order to afford ITT’s expensive price tag. While ITT students use federal student loans to fund the majority of their education, private student loans play an important role in covering the gap between the cost of attendance and federal loans.

Bill to weaken CFPB coming up for vote this week

This legislation (HR 3193) could roll back the hard work consumer advocates have done to keep the CFPB a strong, independent regulator that puts consumers' interests first.

Read the letter to oppose HR 3193

Sign on to the letter by the end of today by emailing erin@ourfinancialsecurity.org

The legislation would:

New rules reforming the mortgage market take effect this week

“The CFPB’s rules promote safe and sustainable homeownership and prohibit some of the worst practices that led to the burst of the housing bubble,” said Dory Rand, president of Woodstock Institute. “We must ensure that the rules are strongly enforced so that mortgage borrowers can be confident that lenders are setting them up to succeed.”

CFPB collecting payday loan complaints from consumers

The Bureau’s Office of Consumer Response is adding payday loans to its list of previously accepted complaints on bank accounts, mortgages, debt collection, credit cards, credit reports, money transfers, student loans, and other consumer loans.  Now consumers will also be able to submit complaints about payday loan issues, including:

Mortgages, credit cards top Illinoisans' financial gripes to feds (Chicago Tribune)

Bad experiences with mortgages and credit cards topped the list of grievances that Illinois residents have filed with the U.S. Consumer Financial Protection Bureau's online complaint portal, a new study shows.

The bureau was born out of the 2010 Dodd-Frank Wall Street Reform & Consumer Protection Act. After its founding, it went live with a publicly searchable consumer complaint database.

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