Rhetoric and Reality: An Analysis of Mainstream Credit Unions' Record of Serving Low-Income People

Katy Jacob, Malcolm Bush, and Daniel Immergluck

This report examines the reality of credit unions' claim that they honor the mission stated in the Federal Credit Union Act to meet the savings and credit needs of "persons of modest means." The report also discusses why it is so important that credit unions fulfill this statutory responsibility and how they might do so more effectively in the future.